Refund policy

Return & Refund Policy

Customer satisfaction is important to us.


Return Period

Returns may be requested within 30 days of receiving your order.


Eligible Returns

Returns are accepted if:

  • The product arrives damaged.
  • The product is defective.
  • An incorrect item is delivered.
  • The product differs significantly from its description.

Returned products should be unused and returned in their original packaging whenever possible.


Non-Returnable Items

The following items are generally not eligible for return:

  • Gift cards
  • Personalized products
  • Perishable goods
  • Opened hygiene or personal care products
  • Clearance and final sale items

Refund Process

After receiving and inspecting your returned product, we will notify you of the approval status.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the return results from our error.